North Carolina Open University
Our whole operating ethos is underpinned by some essential business ethics:
Business Philosophy
The success of our university comes from our commitment to building a positive relationship among these friends and is an effortless by-product of practicing these principles and cultivating them within the community.
We have always striven to provide High professional quality in everything we do, and are proud of the fact that people associate this image of excellent quality with North Carolina Open University. Our primary objective in this regard is to continue to build and support our partner relationships and to constantly invent new ways to improve the level of service we provide.
Over years in education and training, we have built and refined our technical and our consulting skills, and thus can provide the best service to a customer. We have the nation's best trainers, programmers and consultants, both on staff and as associates, who are available to work for our clients anywhere in the world.
We are an international organization with worldwide resources. We have embraced the concept of a 'virtual office', since most of the services provided by North Carolina Open University are provided either on-site or electronically.
One of the most important principles of the university is the total commitment to the customer's needs. The customer relationship is viewed as one between friends, rather than contractual. Doing what's best for our customer / partners, no matter what it takes, is our objective.
This implies both the ability to provide the resources for any problem they might have, as well as the intention of standing by them until their requirements are met or their problem is solved. In addition, this means being available at any time for any new issue or problem they may have.
An extremely important component of North Carolina Open University's philosophy is excitement. Because we believe in ourselves, our values and our tools, we approach each workday with excitement at being able to solve other people's problems and hopefully make their lives a little easier. We purposely cultivate this excitement. To us, every day is a new adventure, and we look forward to being satisfied with what we've accomplished at the end of that day.
Another principle of North Carolina Open University's business philosophy is the principle of service: by serving both customer and staff in whatever their needs, North Carolina Open University promotes education’s ethic that sets a standard which transforms the way business is being done today. And perhaps most importantly, North Carolina Open University is dedicated to bringing out the best in both staff and client through recognition of the positive, creative aspect of any encounter. By working to bring out the highest potential in any situation, North Carolina Open University will contribute the changing for the better any situation it is involved in. We recognize the changes in the world over the last few decades and are committed to creating an education and trainig environment which not only contributes to the betterment of the individuals and the organizations involved, but is also dedicated to making the world a better place for everyone.